Any returns must be received at our warehouse within 30 days from purchase date. Be sure to try your sleepwear on before washing or wearing to ensure the fit is right for you. We accept returns and exchanges on any unused/unwashed sleepwear products only. Items should be returned in the condition they were shipped; unworn, undamaged, fragrance-free and with original tags attached. Quality control reserves the right to charge a cleaning fee of 25% of product cost for any worn or damaged items so that we can sanitize/repair and donate to charity.
To submit a return request
Click the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return.
1. Log in to your account:
1. In the Email field, enter your email address, and then click Continue.
2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
3. Go back to the online store, and then enter a six-digit verification code.
2. Click the order that you want to submit the return for.
3. If your order has more than one item, then select the items that you want to return.
4. Select a return reason and add a note for the store.
5. Click Request return.
If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.