SHIPPING & DELIVERY (U.S. ORDERS)

YES - $4.99 Flat rate Shipping for Contiguous US

All US orders ship from Virginia.

All orders are processed within 1-3 business days (Mon-Fri). Weekend and holiday orders ship on Monday or the next business day. This does not include shipping time.

All contiguous USA shipments are a flat rate of $4.99.    We ship via USPS or UPS. Shipping times are generally between 6-10 business days.  However, this may vary over busy periods when resources are affected due to COVID, holidays or weather issues.  During these times, shipping carriers are not guaranteeing delivery times so we will NOT offer expedited delivery.  Mainly due to reliability.

Please note paid shipping charges are non-refundable. We also recommend adding a day to the time UPS indicates that it will deliver.  USPS Priority shipping times are not guaranteed and may take up to 14 business days. For time sensitive orders, please place your order as early as possible.  Sleep Sassy is not responsible for lost items once items are marked as delivered by the shipping carrier.

Orders that are returned to us due to the wrong shipping address being entered for the order, or for deliveries not re-scheduled by the customer within 30 days of the first delivery attempt, will be subject to a $15 service charge. We cannot accept responsibility for missing packages not received due to the wrong shipping address being entered for the order. 

 Please refer to the chart below for additional U.S. Express shipping information: 

*All orders with PO/APO/FPO addresses can only be shipped via USPS.

SHIPPING CARRIERS

Most shipments go out via USPS. Certain shipments are shipped via FedEx or UPS. 

INTERNATIONAL SHIPPING